Category Archives: Business

What have you tried so far?

Here is a great little management tool I learned from Fred Brooks when I went to school at UNC-Chapel Hill. He never used it on me, but I’m sure that’s just because he wasn’t my advisor. I certainly deserved it. … Continue reading

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Try it!

A recent interview for our tech support position drove a point home for me. Here is the conversation I had with the candidate. Jeff: Suppose a customer asks how long it would take for Blow Up to enlarge an 8″x10″ … Continue reading

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Use your smart bombs now.

Remember smart bombs in the video game Defender? Use one and everything on the screen explodes. You only have three, so of course you save them for a special occasion. Sadly, I usually died with some smart bombs left, sometimes … Continue reading

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Share your knowledge.

When I started writing about how we run Alien Skin Software a friend asked me if I was concerned about our competitors listening in. Not at all. As you’ve seen from my numerous articles, we have many tricks and techniques … Continue reading

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Do something impressive between jobs.

If you are between jobs then I encourage you to take advantage of all this wonderful free time. It is easy to get discouraged and then start watching TV and hanging out at the gym/bar/bike shop. Don’t! This free time … Continue reading

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The Best Marketing

The two best forms of marketing are great products and customer service. If you make great products then people come back to see what else you have. They trust you when you claim your next product is great. They use … Continue reading

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The Myth of the Great Idea

As with many of these articles, I’m going to write about a misconception I had before I started a business. This one is that a single great idea is worth a lot of money. Think you have a million dollar … Continue reading

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Death by 1000 Yeses

It feels so good to say “yes” to business projects. The requester is grateful. You are excited to start a new project. This one is going to make us a ton of money! Not like all those unfinished or failed … Continue reading

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If it isn’t tested then it doesn’t work.

Especially with something as complicated as software, if it isn’t tested then I promise it will fail in some horrible way. We have learned from experience to take testing seriously. 10% of our entire organization is devoted to testing! His … Continue reading

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Naps

I’m a fan of naps, both at home and at work. If I’m sleepy after lunch then I lie down for 10 to 20 minutes. I encourage everyone else at the company to do the same. That’s why most of … Continue reading

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